AVAIL 100% PASS-RATE PREMIUM ITIL-4-PRACTITIONER-RELEASE-MANAGEMENT EXAM TO PASS ITIL-4-PRACTITIONER-RELEASE-MANAGEMENT ON THE FIRST ATTEMPT

Avail 100% Pass-Rate Premium ITIL-4-Practitioner-Release-Management Exam to Pass ITIL-4-Practitioner-Release-Management on the First Attempt

Avail 100% Pass-Rate Premium ITIL-4-Practitioner-Release-Management Exam to Pass ITIL-4-Practitioner-Release-Management on the First Attempt

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Peoplecert ITIL 4 Practitioner: Release Management Exam Sample Questions (Q14-Q19):

NEW QUESTION # 14
A new release manager wants to explain to the organization's service consumers the purpose of a new release management practice. What should the release manager say to the service consumers to help them realize the value of release management?

  • A. The release management practice will ensure that new service features are available to the service operations team to enable them to perform tests.
  • B. The release management practice will ensure that new service features are available to users to mitigate the service provider's risks.
  • C. The release management practice will ensure the quick use of improved services after new service features have been made available.
  • D. The release management practice will ensure that new service features are available to the service operations team to reduce business losses.

Answer: C

Explanation:
The purpose of the release management practice in ITIL 4 is to make new and changed services and features available for use by ensuring a controlled and efficient release process. According to theITIL 4 Practitioner: Release Managementdocument, the purpose is defined as:"The purpose of the release management practice is to make new and changed services and features available for use"(Section 2.1). This focuses on delivering value to service consumers by enabling them to use improved or new services quickly and effectively.
* Option A focuses on the service operations team performing tests, which is part of the release process but not the primary value perceived by service consumers.
* Option B mentions reducing business losses for the operations team, which is an internal benefit, not a direct value for consumers.
* Option C aligns directly with the purpose: "the quick use of improved services after new service features have been made available" reflects the consumer-facing value of release management- ensuring they can benefit from new or improved services promptly.
* Option D focuses on mitigating the service provider's risks, which is a provider-centric benefit, not a consumer-focused value statement.
Thus, the correct answer is C, as it directly addresses the value to service consumers by emphasizing the availability and usability of improved services, aligning with the ITIL 4 definition of release management's purpose.


NEW QUESTION # 15
What automation tools should be used to help a release manager understand how the organization's services are related to one another?

  • A. Work planning and prioritization tools
  • B. Analysis and reporting tools
  • C. Enterprise architecture tools
  • D. Monitoring and event management tools

Answer: C

Explanation:
Understanding service relationships is critical for effective release management, especially to assess the impact of releases. TheITIL 4 Practitioner: Release Managementdocument states:"Enterprise architecture tools help release managers understand the relationships between services, applications, and infrastructure, enabling better impact analysis and dependency mapping for releases"(Section 4.2).
* Option A (Analysis and reporting tools) focuses on performance metrics, not service relationships.
* Option B (Work planning and prioritization tools) aids in scheduling, not understanding service dependencies.
* Option C (Monitoring and event management tools) is used for real-time performancetracking, not structural relationships.
* Option D (Enterprise architecture tools) is the correct choice, as these tools map out service relationships and dependencies, helping the release manager plan releases effectively.
The correct answer is D, as enterprise architecture tools are designed for this purpose.


NEW QUESTION # 16
What is MOST LIKELY to affect how significantly an organization's release management activities are dependent on partners and suppliers?

  • A. The knowledge level of the organization's users
  • B. The source of the organization's products and technology solutions
  • C. The amount of automation in the release management practice
  • D. The maturity of the release management practice

Answer: B

Explanation:
The dependency on partners and suppliers in release management is influenced by the extent to which an organization relies on external products or services. TheITIL 4 Practitioner: Release Management document explains:"The source of the organization's products and technology solutions significantly affects the dependency on partners and suppliers, as reliance on externalsoftware, hardware, or services increases the need for coordination during releases"(Section 3.4).
* Option A (The knowledge level of users) impacts user adoption but not the dependency on suppliers for release activities.
* Option B (The maturity of the practice) affects internal efficiency, not the structural dependency on external parties.
* Option C (The amount of automation) influences how releases are executed but doesn't determine the dependency on suppliers.
* Option D (The source of products and technology solutions) directly determines how much the organization relies on external parties, affecting release management dependency.
The correct answer is D, as the source of technology solutions most significantly impacts supplier dependency.


NEW QUESTION # 17
Which activity of the 'release model development and improvement' process is used to standardize the preparation of release instances?

  • A. Release model review and development
  • B. Release execution
  • C. Product architecture and service relationship analysis
  • D. Release management approach review and development

Answer: A

Explanation:
The release model development and improvement process aims to create and refine standardizedmodels for releases. TheITIL 4 Practitioner: Release Managementdocument explains:"Release model review and development involves defining and standardizing the structure, contents, and schedule of releases to ensure consistency in the preparation of release instances"(Section 3.2.2).
* Option A (Release management approach review and development) focuses on the overall practice approach, not specifically the preparation of release instances.
* Option B (Release model review and development) directly addresses standardizing the preparation of release instances by defining repeatable models.
* Option C (Product architecture and service relationship analysis) is a supporting activity to understand dependencies, not to standardize release preparation.
* Option D (Release execution) is the process of deploying a release, not developing or standardizing models.
The correct answer is B, as it directly relates to standardizing release preparation through model development.


NEW QUESTION # 18
A large organization is adjusting its IT organizational structure to optimize for faster, more collaborative, and less bureaucratic working practices. There is a significant number of changes and related releases that are handled by the product and project teams. What is the BEST way for the organization to position release management in the new organizational structure?

  • A. Establish a centralized release management team to manage all releases
  • B. Delegate all release management responsibilities to product and project teams
  • C. Delegate most release management responsibilities to product and project teams but appoint a release manager to coordinate and coach the teams
  • D. Appoint a release manager in every product team to coordinate and coach the team members

Answer: C

Explanation:
In a collaborative, less bureaucratic structure, release management needs to balance decentralization with oversight to ensure consistency and alignment. TheITIL 4 Practitioner: Release Managementdocument advises:"In organizations adopting collaborative practices, release management responsibilities can be delegated to product and project teams to enable faster decision-making, but a release manager should be appointed to coordinate and coach the teams, ensuring consistency and adherence to standards"(Section
3.3.2).
* Option A (Centralized team) contradicts the goal of reducing bureaucracy and enabling faster, collaborative practices.
* Option B (Delegate all responsibilities) risks inconsistency and lack of oversight, which can lead to uncoordinated releases.
* Option C (Delegate most responsibilities but appoint a release manager to coordinate and coach) balances decentralization with oversight, aligning with the goal of faster, collaborative practices while maintaining consistency.
* Option D (Appoint a release manager in every team) is overly resource-intensive and may lead to fragmented approaches across teams.
The correct answer is C, as it best supports the new organizational structure while ensuring effective release management.


NEW QUESTION # 19
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